Privacy Policy
Privacy Policy for Candy Creams
Effective Date: 27/02/25
At Candy Creams, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, purchase our products, or interact with us.
1. Information We Collect
When you use our website or purchase our products, we may collect the following types of information:
• Personal Information: Name, email address, phone number, shipping and billing addresses, and payment details.
• Account Information: If you create an account, we may collect login details such as username and password.
• Transaction Data: Details about your purchases, order history, and payment methods.
• Technical Data: IP address, browser type, device type, and browsing behavior on our site (collected via cookies and analytics tools).
• Communications: Any messages, feedback, or inquiries you send to us.
2. How We Use Your Information
We use your information for the following purposes:
• To process and fulfill your orders, including payments and shipping.
• To provide customer support and respond to inquiries.
• To send updates about promotions, new products, or special offers (with your consent).
• To personalize your shopping experience and improve our website.
• To prevent fraudulent transactions and ensure website security.
• To comply with legal obligations and enforce our policies.
3. How We Share Your Information
We do not sell or rent your personal data. However, we may share your information with:
• Service Providers: Third-party companies that help us with payment processing, shipping, website hosting, and analytics.
• Legal Authorities: If required by law or in cases of fraud prevention and legal disputes.
• Business Transfers: If Candy Creams is acquired or merged with another company, your information may be transferred to the new owner.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your experience. Cookies help us:
• Remember your preferences and shopping cart details.
• Analyze website traffic and improve functionality.
• Deliver targeted advertisements (with your consent).
You can manage your cookie preferences through your browser settings.
5. Data Security
We implement industry-standard security measures to protect your personal data. However, no online transmission is 100% secure, so we encourage you to keep your account credentials confidential.
6. Your Rights & Choices
Depending on your location, you may have the following rights regarding your data:
• Access, update, or delete your personal information.
• Opt out of marketing communications.
• Request a copy of the data we hold about you.
• Withdraw consent for certain data processing activities.
To exercise your rights, contact us at info@candycreams.co.uk
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, so please review their policies before sharing your data.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Candy Creams
Email: info@candycreams.co.uk
By using our website and services, you agree to this Privacy Policy.
Last updated: 27/02/25